IT services & marketing
AI chatbot development
Our AI chatbot development services are designed to save businesses time and improve the quality of customer service. These are the primary objectives your chatbot should achieve.
Astudio develops custom AI chatbots for websites and messaging platforms in Armenia. We train them to answer questions, provide consultations, support sales, direct customer inquiries, and perform analytical tasks.
Delivering a high-quality solution requires more than a client's decision to implement an application or integration. We need a thorough understanding of every customer service scenario within your business.
If you decide to develop an AI (Artificial Intelligence) chatbot with Astudio, we first analyze your communication channels, customer acquisition and sales processes, and the entire customer service workflow.
This enables us to identify common customer questions, define objectives, select the appropriate service platforms, and determine the most effective AI integration methods.
What problems can an AI chatbot solve?
Integrating a chatbot is about more than following a predefined list of standard questions and answers. For that purpose, a basic integration with an off-the-shelf solution or a simple FAQ setup using tools provided by Meta, for example, would be sufficient.
Custom AI chatbot development makes it possible to provide comprehensive online customer service and consultations without requiring continuous human involvement.
Which platforms do we use, and for what purposes?
- Telegram, Facebook Messenger, and WhatsApp. An AI chatbot can provide comprehensive customer consultations while following your specified language, communication style, and tone-of-voice guidelines.
- Phone calls. An AI chatbot can make and receive calls, answer frequently asked questions, provide consultations, and transfer customers to a human operator when necessary.
- Facial recognition. With the visitor's consent, the system can recognize them using facial recognition, remember their needs and service history, and notify staff about relevant individual preferences or requirements.
- Business websites. An AI chatbot can analyze visitor behavior, identify customer needs using predefined algorithms, make relevant offers, handle direct sales, provide consultations, and support lead qualification and processing.
Only after identifying the business challenges and objectives do we select the platform or chatbot service model and prepare the technical specifications and interaction scenarios. This process also forms the basis for determining the project timeline and cost.
What are the benefits of integrating an AI chatbot into your website?
Among the various customer service platforms and scenarios, developing and integrating an intelligent AI assistant into a website is one of the most relevant and relatively cost-effective solutions.
Through custom development, we can implement complex integrations and interaction scenarios, analyze website visitor activity, and deliver comprehensive online consultations.
The Astudio team already has successful practical experience in this field, along with significant potential for further development as AI technologies evolve.
An important consideration: if a company has not developed a properly functioning AI chat solution for its own business and cannot demonstrate completed projects, your project risks becoming its testing ground.
Astudio's experience in AI assistant development
For example, we have implemented an intelligent AI assistant on Astudio.am that can perform a wide range of functions.
Visitor interaction:
- Recognize returning website visitors using unique identifiers.
- Identify and remember browsing and navigation history.
- Analyze which services attract a visitor's interest.
- Present proactive offers and invitations to start a conversation.
- Forward relevant information to the integrated AI model when a visitor responds.
- Provide consultations using the AI model's knowledge base.
- Calculate estimated costs and present the scope of work.
Knowledge base management:
- Follow predefined rules and restrictions.
- Learn from collected information.
- Expand the knowledge base.
Administration and analytics:
- Provide human operators with visitor activity analysis.
- Give administrators information about token consumption and performance analytics.
- Recommend content improvements to content managers, including revisions to high-performing content and less useful page information.
You can test the visitor-facing features yourself. We are also currently developing tools for processing voice requests and providing audio consultations.
How much does AI chatbot development and integration cost?
Price: from 2,750 USD
As mentioned earlier, we can determine the exact project timeline and cost only after clearly defining the business requirements, objectives, and selected platform.
However, we provide a starting price for each platform based on the minimum scope of services.
Contact us for a project estimate. Our pricing takes into account:
- The scope of software development work.
- The amount of work required with the AI system after integration.
- The time needed to train and populate the system with relevant information.
- AI model token consumption and associated costs.
A token is a unit used to measure the resources consumed when an AI model processes information and generates responses.
- A single token may represent a complete word, part of a code expression, or another sequence of characters.
- Token consumption depends on the text, language, and AI model being used.
- Armenian and English texts of similar length may contain different numbers of tokens.
- Most AI services calculate usage costs based on the number of input tokens processed and output tokens generated.
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The cost of using an AI model is calculated based on the volume of information sent to the model (input tokens) and the responses it generates (output tokens).
- Token pricing is typically quoted per one million tokens.
- Rates can vary significantly depending on the AI model.
- Output tokens generally cost more than input tokens.
- Different pricing methods may apply to audio, image, and video processing.
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ChatGPT is a ready-to-use application designed for interacting with users. It operates using underlying artificial intelligence models.
An AI model is the technology responsible for capabilities such as:
- Processing information.
- Understanding user requests.
- Generating text.
- Analyzing images.
- Performing various tasks.
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Last update 19.10.2026